AI, Authenticity, and Agility: The New Equation for Modern PR & Communications (in 2026 and beyond!)
- Céline Heemskerk
- 4 days ago
- 4 min read
The communications landscape is evolving faster than ever.
In my 15 years working in PR and Corporate Communications across international markets, I’ve never seen such a dramatic shift in how brands need to show up — and how audiences expect us to communicate.
What used to be about managing narratives is now about anticipating them. It’s about combining technology, data, and human understanding to stay credible — and relevant.
As we move into 2026 and beyond, I see three forces reshaping the way we practice PR and communications:
👉 AI as a strategic ally
👉 Authenticity as the ultimate differentiator
👉 Agility as the key to staying ahead
AI as a Strategic Ally — Driving Insight, Not Just Output
AI is no longer just helping us draft press releases — it’s helping us think.
In my work, I’ve seen how AI accelerates insights and precision — whether in media monitoring, content creation, or predictive analysis. And I’m not alone. In 2025, 64% of PR professionals reported using AI-powered tools for analytics and content creation, and 61% of press releases were written or assisted by AI (PRLab).
That’s not futuristic — that’s today.
But this shift isn’t about replacing human intuition — it’s about enhancing it. AI can highlight trends and risks, but empathy, creativity, and context still come from us.
The future of PR will belong to those who balance data intelligence with emotional intelligence.
Authenticity in an Automated World
As automation accelerates, I believe authenticity has become our strongest currency.
We’ve moved beyond the era of glossy statements and corporate greenwashing. Audiences today are informed, skeptical, and quick to call out anything that feels performative.
To build trust, we have to show — not just tell — what a company stands for. That means being consistent in our actions, transparent in our communication, and grounded in values that hold up under scrutiny.
And increasingly, that trust has to resonate locally. Authenticity is contextual. It’s built in proximity — to culture, language, and lived experience. In my work across EMEA and LATAM, I’ve seen time and again that global credibility starts with local relevance.
The Power of Going Local
For global brands, this means balancing one story with many voices.
Translation isn’t enough — we need transcreation. We need to understand what resonates in the Netherlands, what matters in Brazil, what drives conversation in Spain or Singapore.
That takes data, cultural insight, and empathy — all working together. AI can help analyse local sentiment and media trends, but it’s the human touch that makes stories truly land.
Micro-Media and Influencers: The New Mainstream
The media landscape has exploded into countless smaller, highly engaged spaces.
Today there are 4.52 million podcasts globally, and 584.1 million people listened to podcasts in 2025 (PodcastStatistics.com). And it’s not just podcasts — niche newsletters on Substack, independent blogs, industry-specific YouTube channels, LinkedIn newsletters, Twitter/X threads, Discord communities, Slack groups, and specialised forums like Reddit are where audiences are actively participating.
In B2B, influencers and social-first creators are becoming central to integrated communications strategies. LinkedIn thought leaders, niche tech influencers on X/Twitter, and industry experts on YouTube or specialised blogs often reach decision-makers directly — sometimes more effectively than traditional media.
A feature in a national paper still matters, but sometimes a mention in the right Substack, podcast, LinkedIn community, or influencer channel delivers the exact audience you need. The goal has shifted from reach to relevance, and from broadcast to engagement-driven storytelling.
This changes everything about how we build relationships, measure impact, and design campaigns. Integrated communications now means combining traditional coverage, micro-media, social-first content, and influencer partnerships into a coherent strategy — ensuring your message lands where it matters most.
Agility Is the New Advantage
Change is constant — and speed alone isn’t enough. Agility now means adapting strategy in real time while being highly selective about how resources are allocated.
With budgets tightening, the teams that thrive are those who focus on high-impact priorities and leverage external or fractional experts where specialised skills are needed. This approach allows organisations to scale expertise without the cost and commitment of expanding permanent teams, while still delivering strategic results.
PR Week recently noted that leading brands are now revising communications strategies several times a year — not just once. By combining strategic focus, operational efficiency, and external support, teams can respond faster, scale smarter, and remain relevant in a constantly shifting media landscape.
Agility today is both a mindset and an operating model: it’s about making every resource count, knowing when to do it in-house, and when to bring in the right external expertise to maximise impact.
Looking Ahead
If I’ve learned one thing, it’s this: Technology won’t replace communicators — it will amplify those who know how to use it wisely.
AI will help us predict and measure. Data will guide where we focus. But humans will always drive connection and trust.
In my view, the formula for modern communications is simple:
➡️ AI for insight.
➡️ Data for direction.
➡️ Humans for connection.
That’s the new equation — and it’s the one I’m most excited to keep exploring.
❓How are you adapting your communications strategy to stay relevant in this new equation?


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